I'm Karla and live in Atlanta, GA.
I grew up in Orlando, FL, and earned a degree in Information Technology and Communications from Florida State University. During my time there, I discovered my love for showing others how important tech and cybersecurity is in our daily life with the use of presentations and speeches.
When I do have free time I enjoy trivia, completing daily my DuoLingo, writing, painting, posting to my favorite food blog, and falling down the Wiki Rabbithole.
I have been working remotely and living as a Digital Nomad since July 2021 and open to going anywhere. Please feel free to reach out if you have any questions or want to say something amazing.
2015 - 2019 Florida State University
B.S. Information Technology
B.S. Communications
Social Media Management, Technical Writing, User Experience Design, Media Techniques, Account Planning, Digital Graphic Design, Web Design, Mass Media, Intro to Public Relations, Community Engagement, Problem-Solving with Object-Oriented Programming (Java), Web Applications Development, Research & Data Analytics, Technical Writing, Project Management, Information Technology Leadership, User Experience Design
- Consult clients on the best methods to optimize their online presence via Web Sites, Graphics, Social Media, and Marketing.
- Create custom content for client businesses using Adobe Creative Suite. Implement and Schedule custom content for Social Media.
- Successfully optimized website design and overall online presence using WordPress, Google My Business, and crucial SEO and web design techniques resulting in an increase of 11,000 monthly clicks.
- Initiated special campaigns with the Sales team to improve company credibility via email and print campaigns.
Information Technology Support Specialist
- Streamlined process for a smooth transition during the COVID-19 Pandemic by creating detailed educational resources for employees to connect to remote servers for information retrieval resulting in an overall 35% increase of remote users.
- Sourced & researched vendors for software solutions that increased productivity and security by over 50% and decreased overall operational costs under a one-month deadline.
- Tested, Deployed, and Maintained a brand new Electronical Medical Record program for over 150+ users and computers creating a faster more efficient workflow and enhancing software solutions in the span of 3 days.
- Designed, Implemented, and Maintained an updated front-facing website for customers resulting in a 70% increase in online visitors, expanding overall internet presence with improved SEO.
- Cultivated and designed technical instructional guides for high-quality cleaning products used in Hospitals, Government Offices, Schools, and Industrial Plants using InDesign and Microsoft Word.
- Updated & designed newsletter template for the largest university library using InDesign CC. This bi-weekly newsletter updates 10,000+ students on upcoming library events, new book releases, tutoring information & important dates while staying on brand with guidelines.
- Managed postings for @FSULibraries Website, Instagram, Facebook & Twitter. Using Hootsuite to organize and plan upcoming compelling content boosting online engagement by 47%.
- Focused on the impact of Misinformation and Disinformation via Social Media platforms such as Twitter and Facebook to understand the reasons why it exists and how it plays a role in our everyday lives. Presented its importance and created deliverables for students to avoid falling victim to Misinformation that stemmed from the internet.
- Assisted in designing and developing Online Challenges for Topics in Cybersecurity with Social Media.
Native Speaker: Spanish, Strategic Planning, Content Writing, Social Media Management, Paid Social Media Advertising, Instagram, Twitter, Facebook, YouTube, TikTok, Pinterest, Hootsuite, 0365, Google Analytics, Photography, Brand Marketing, Community Building
Illustrator, Photoshop, InDesign, Adobe XD, HTML/CSS, Adobe Creative Suite, UX/UI, After Effects, Active Directory, Security Policies, Server & Network Management, Virtualization, Malware Analysis, Group Policy, DHCP, DNS, Project Management, Time Management, Public Speaking, Employee Training, Technical Consulting, Microsoft Office, Figma